Bank Holiday Office Closure

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Please note our offices will be closed for the Bank Holiday on Monday 30 May and Tuesday 31 May.

We will re-open at 9am on Wednesday 1 June.

You can report an Emergency repair during this period on the following telephone nos:

From a landline: FREEPHONE 0800 849 1400

From a mobile: 03030 30 1000*

Please note, you cannot send text messages to the mobile Repair Line number

An Out of Hours emergency repair is a repair which cannot wait to be reported the following day as there is danger or risk to life or limb or a serious structural damage to your home.

Examples of out of hours emergency repairs may include major leaks, loss of electricity, or no heating.

*Calls to 03030 numbers cost the same as a normal land line number (even from a mobile), or are completely free if the caller has free minutes within their mobile phone tariff

New Dates for 2016 Estate Walkabouts

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The Nehemiah UCHA Estate Walkabouts have been running for a couple of years now and they give us a great opportunity to speak to you face to face, on your door step. The next programme of Nehemiah UCHA Walkabouts is detailed below. We always write to all our customers in the local area in advance of each visit, however if you’re not around, or your area is not listed below and you would like us to visit soon, call the Housing Team on 0121 358 0966 to arrange a visit from your local Housing Officer. Look out for the Nehemiah UCHA team in your area and come out to say hello!

Our Estate Walkabouts for 2016 are:

Thursday 26 /5/16 - Jordan Close, Fearon Place and Regent Street Smethwick

Wednesday 1/ 6/16 - Sphinx Drive, Tara Court Coventry

Wednesday 15/6/16 - Charles Road and Churchill Road, Handsworth

Tuesday 21/6/16 - Afternoon - Erdington and Perry Common

Albert Road

Marsh Lane

Charlecote Drive

Fosseway Drive

Wednesday 20/7/16 - Morning - Dudley

Wolverhampton Street

Charlton Street

Sycamore Court

Friday 22/7/16 Dora Road, Handsworth

Tuesday 26/7/16 - Benjamin Gardens and Clarendon Gardens, Perry Barr

Wednesday 7/9/16 - Morning - Shenley Fields and Balsall Heath

Cherington Close

Long Nuke Road

Eastwood Road

 

 

Retirement Flats For Rent

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Nehemiah UCHA will publish details here of any retirement flats for rent here.

Birmingham

PLUMMER HOUSE, ASTON, BIRMINGHAM

Plummer HouseThe retirement scheme is for people aged 60 plus, the flats are all one bedrooms and self-contained, with their own lounge, bedroom, kitchen and bathroom, cooker and fridge/freezer. Each flat is also linked to an emergency pull cord system, should you require assistance in an emergency, there will be a response for help. There is a Scheme Manager on site Monday to Friday, who is available for any queries you may have.

There is a communal lounge where by residents can meet up with one another or attend the activities, exercise classes, dominoes or arts and craft. There is an IT suite which is available to the residents for use.  If you have never used a computer before, training sessions are available. On the scheme there is also a hairdressing salon, laundry facilities and a luncheon club.

If you wish to apply for one of these properties or obtain further information, please call Beverly Ramhi (Scheme Manager) on 0121 333 5845 or Gloria Grant on 0121 358 8037 who will be happy to an arrange appointment to view Plummer House and answer questions you may have.

For more information click here

OR CONTACT US on 0121 358 0966 for more details of all our retirement properties.

New Customer Engagement Strategy Document

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Take a look at our new Customer Engagement Strategy Document here.

The customer engagement strategy sets out our commitment to involving customers in governing, shaping and supporting us to improve our services and to grow.  Please get in touch with Rita Samuels our Customer Engagement Officer on 0121 358 8033 or via Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you would like to get involved or learn a little more about our customer engagement strategy.

Nehemiah UCHA provides social housing for people across the West Midlands.

Nehemiah UCHA wants all tenants to:

Stay Safe within their respective communities in which they live;

Be involved in the management and joint monitoring of Nehemiah UCHA;

Have a say in the decision making processes of Nehemiah UCHA;

Be heard from frontline staff to board level;

Be a part of Nehemiah UCHA;

Be satisfied with the quality of your home, community and services.